Global Terms of Service

These Terms govern your use of the Archai website at www.archai.co.kr. The website gives general information about Archai's business-to-business products and lets you contact us; it does not sell anything online, and any purchase is made only under a separate written contract.

1. Operator and scope

The website at https://www.archai.co.kr and its subpages (the "Website") is operated by Archai Electronics Inc. (주식회사 아카이전자), a company incorporated in the Republic of Korea ("Archai", "we", "us"). Our company details are set out in the Archai Korea Legal Disclosure.

The Website also contains information about other Archai group companies, such as our UK company ARCHAI POWERTECH LTD (see the Archai UK Legal Disclosure) and our manufacturing affiliate in Kunshan, Jiangsu, China, Yoono Energy Technology (Jiangsu) Co., Ltd. Unless stated otherwise, these Terms are concluded with Archai Electronics Inc.

The Website is intended for business visitors such as utilities, OEMs, EPC contractors and other professional users.

2. Acceptance of these Terms

By accessing or using the Website you agree to these Terms. If you do not agree, please do not use the Website. Where we state additional terms for a particular area or download, those terms also apply and, if they conflict with these Terms, prevail for that area or download.

3. Permitted use

You may browse the Website and download or print its content for your own information and for evaluating Archai products and services within your organisation, subject to these Terms and to the Intellectual Property & Open Source page.

You must not:

1. use the Website in breach of applicable law or of these Terms;
2. access or attempt to access any area of the Website that is not public — including the staff areas behind the AetherAccess™ sign-in, which are reserved for authorised Archai personnel — or any server, database or system connected to the Website;
3. probe, scan or test the vulnerability of the Website, or breach or circumvent its security or authentication measures, without our prior written permission;
4. interfere with the operation of the Website, for example by introducing malicious code or by sending automated requests that place an unreasonable load on it;
5. systematically extract content or data from the Website by scraping, crawling or similar means (including for training machine-learning models) without our prior written permission, except for indexing by general-purpose search engines;
6. frame or mirror the Website, or remove or alter any copyright, trademark or other notice; or
7. submit any content that is unlawful, infringing, misleading or harmful, or misrepresent your identity or affiliation.

If you believe you have found a security vulnerability, please report it to postmaster@archai.co.kr and do not test it further.

4. Intellectual property

The Website and its content — including texts, graphics, photographs, product images, documents, interactive demonstrations and software — are owned by or licensed to Archai and are protected by copyright, trademark and other intellectual property laws. Apart from the limited use permitted in section 3, no right or licence is granted to you.

Archai® and the product names marked ™ on the Website are trademarks of Archai Electronics Inc. Details, and the open-source components used by the Website with their licences, are on the Intellectual Property & Open Source page.

5. Information on the Website

Content on the Website is provided for general information only. In particular:

1. Product descriptions, specifications, images, performance figures, roadmaps and statements about availability are subject to change without notice and may differ by country, product version and contract.
2. References to certifications, type approvals, test reports and conformity markings apply only to the products, models, versions and scope stated in the relevant certificate, report or declaration. See the Hardware Certifications page; copies can be requested from postmaster@archai.co.kr.
3. Not every product or feature is available in every market; availability depends on local requirements and approvals.
4. Interactive demonstrations use simulated data only. Demonstrations, illustrations and renderings are for illustration only and do not represent guaranteed functions or performance.
5. Website content does not replace the datasheets, manuals, installation and safety instructions and other documents supplied with the products or under a contract. Where they differ, those documents prevail.

6. No offer and no warranty

Nothing on the Website is an offer to sell, a quotation or a binding commitment, or a warranty, guarantee or assurance of any product characteristic. Contracts are formed only as described in section 11.

To the extent permitted by applicable law, the Website and its content are provided "as is" and "as available", without warranties or representations of any kind, express or implied, including as to accuracy, completeness, currency, fitness for a particular purpose or non-infringement. We do not warrant that the Website will be available without interruption or free of errors or harmful components, and we may change, suspend or discontinue the Website or any part of it at any time.

7. Limitation of liability

To the extent permitted by applicable law, Archai is not liable for any loss or damage arising out of or in connection with the use of, or inability to use, the Website, or reliance on its content — including indirect or consequential loss and loss of profit, revenue, business opportunity, goodwill or data.

Nothing in these Terms excludes or limits liability:

1. for intentional misconduct or gross negligence;
2. for death or personal injury caused by negligence;
3. for fraud or fraudulent misrepresentation; or
4. that cannot be excluded or limited under applicable law.

Liability in connection with Archai products and services is governed exclusively by the contract under which they are supplied.

8. Third-party websites

The Website may link to websites of third parties, such as standards bodies, certification bodies or partners. These links are provided for convenience only. We do not control those websites and are not responsible for them, and a link does not mean that we endorse a website or its content.

9. Inquiries and information you send us

Please do not send confidential information, trade secrets or export-controlled technical data through the contact form or by unsolicited e-mail. If confidential information needs to be exchanged, contact us first so that a non-disclosure agreement can be put in place.

Sending an inquiry does not create a contract, an obligation for us to respond in a particular way, or any duty of confidentiality beyond what applicable law and our privacy policies provide. Personal data you provide is processed as described in section 12.

10. Export control and sanctions

Products, software, technology and technical information described on the Website — including products with cryptographic security functions — may be subject to the export-control and sanctions laws of the Republic of Korea, the United Kingdom, the European Union, the United States and other countries. Access to information on the Website does not authorise any export, re-export or transfer. You are responsible for complying with the export-control and sanctions laws that apply to you. Our approach is described in the Export Control & Sanctions Policy.

11. B2B commercial framework

Archai supplies its products and services to business customers only. This section explains, as a matter of principle, how commercial dealings with Archai are formed. It does not itself create contractual obligations and is not a set of standard terms of sale.

1. No online sales. The Website does not offer products or services for sale and does not accept orders. An inquiry sent through the Website is a request for information and creates no obligation for you or for Archai.
2. Written quotations and agreements. Archai sells only under a separate written quotation, a written agreement signed by both parties or, where Archai takes part in a tender, the tender documents and the contract awarded under them.
3. Quotations are not binding. Quotations, price indications, proposals and budgetary offers are not binding offers and may be changed or withdrawn until Archai accepts a purchase order in writing. A contract is formed only by Archai's written order acceptance or by a written agreement signed by both parties.
4. Terms set per contract. Delivery terms (including the applicable Incoterms® 2020 rule and named place), prices and currency, payment terms, lead times, acceptance, warranty, limitation of liability, intellectual property and software licences, confidentiality, export-control compliance, governing law and dispute resolution (including whether the United Nations Convention on Contracts for the International Sale of Goods applies) are set in each quotation or contract.
5. Customer terms. A customer's general purchasing terms apply only to the extent that Archai has expressly accepted them in writing.
6. Website information. Information on the Website, including specifications and references to certifications, becomes part of a contract only where the contract expressly incorporates it.

12. Privacy and cookies

Archai processes personal data in connection with the Website as described in the Global Privacy Policy. Additional information applies to visitors in Korea in the Korean privacy policy (개인정보 처리방침) and to visitors in the United Kingdom and the European Union in the UK / EU GDPR Addendum & Cookie Policy.

13. Changes to these Terms

We may amend these Terms, for example to reflect changes to the Website, to our business or to the law. The current version is published on this page with its version number and effective date and applies to your use of the Website from that date. We announce material changes on this page at least 7 days before they take effect.

14. Governing law and jurisdiction

These Terms, and any dispute arising out of or in connection with them or the Website, are governed by the laws of the Republic of Korea. The Seoul Central District Court has exclusive jurisdiction at first instance; either party may nevertheless apply to any competent court for interim or injunctive relief.

If you use the Website as a consumer, this choice of law and court does not deprive you of the protection of the mandatory provisions of the law of the country where you habitually reside, and you may also bring proceedings in the courts that have jurisdiction under that law.

15. General

1. If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in effect.
2. If we do not enforce a provision of these Terms, this does not waive our rights.
3. These Terms are written in English. A Korean translation is provided for convenience; if the versions differ, the English version prevails.
4. Questions about these Terms: postmaster@archai.co.kr or +82-33-731-7778. Company details: Archai Korea Legal Disclosure.